Industrial Technology Extension Service


The CNYTDO offers the Industrial Technology Extension Service (ITES) program to small and medium-sized manufacturers in the five-county Central New York region. As partial funding is provided by the New York State Science and Technology Foundation, the majority of the work ITES performs is low in cost. The ITES program is tightly integrated with the federally sponsored MEP program.

Consultations on issues like management, technology, training, and operations as well as information on low-cost funding or grants are provided by ITES. ITES is a sounding board for manufacturers' problems or ideas. For example:

  • Defining opportunities or problems related to productivity and competitiveness;
  • Identifying the best technical responses;
  • Locating referrals and financing sources;
  • Assisting with project implementation; and,
  • Gaining access to services from a variety of sources, from product innovation to human resources.

Additional ITES services include the following:

Regional Industrial Specialist Visits

  • Includes an introductory visit to learn the firm's operations and needs
  • Follow-up visits, if needed, to pursue specific areas in detail with key personnel and provide limited consulting services
  • Written recommendations for near-term productivity improvement and referral services

Technical Assistance Projects

  • The Technical Assistance Project report answers questions on technical management, planning or product development subjects related to the firm's opportunities or problems, providing data searches, evaluation, design, and/or analysis.

Seminars and Workshops

ITES sponsors seminars and workshops on a variety of industry-specific topics, plus programs on ISO 9000, Total Quality Management, business financing, and marketing.

For more information on how TDO's ITES can help manufacturers, call Sue Kuhns, George Tennant, Bob Trachtenberg, Bob Weller or Bob Wrona at: 315.425.5144, or fax: 315.233.1259, or email: mail@tdosolutions.com